FAQ's

Are the face masks returnable?

Due to hygiene, health and safety reasons, this product is not returnable.

How to wash the face masks?

Machine wash on gentle/delicate cycle or hand wash. Hang to dry.

Why Not Include a Filter Pocket?

Unlike cotton, the protein material in silk contains copper and advanced hydrophobic properties, which makes silk naturally resistant to droplet penetration. Our dual-layer masks are lightweight and breathable while providing excellent filtration to keep you protected.

What size are these face masks?

Our silk face masks for women are one size fits most and measuring: 8.7" x 5.1".  

How soon can I expect to get my order?

We like to think our customers would love to receive the orders ASAP like we do when we order online:)  We strive to ship out the orders as soon as the payment clears, within one to two business days.  

Our free shipping is via USPS standard first class mail.  

Can I expedite my order?

Yes, choose the expedited shipping option for a fee.